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Solidfire cluster nodes lost cluster information after network outage

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Category:
element-software
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hci
Last Updated:

 

Applies to

  • H410S
  • Element 12.3

Issue

  • After network issue unable to serve data.  All VMs affected.
  • Logging into the cluster and node management IPs brings up cluster create link option.
  • Pinging the SPI connection the result is closed by host.
  • Node UI gives the bad gateway screen.
  • After reboot API server error is received.
  • All nodes are unable to communicate with other nodes via ping tests.
  • Nodes are able to communicate with MVIP via ping tests.
  • VLANs and ports are up and configured on all nodes.
  • Traceroute gives !H when attempting to reach other nodes.

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