HealthCheck running at HCC UI is not responding or stuck
Applies to
NetApp HCC
Issue
- When a health check is triggered from the HCC UI, it never ends and doesn't show any result. Page is showing as loading only
- Health check and logs of it gathered from
https://mnode_IP/storage/1
page showing that it is stuck at thecheck_upload_speed
step lastly:"message": "Running check_upload_speed on node Node <node_hostname> [node_Id].","percent": 77,
"<DATE TIME> | 13 | 110590 | MainProcess-HC-<mNode_IP> | validation_checks:249 | INFO | Running check_upload_speed on node Node <node_hostname> [node_Id].","<DATE TIME> | 13 | 110590 | MainProcess-HC-<mNode_IP> | interfaces:147 | INFO | Updating status to : TaskState.running",
sfupgradecheck
command that is executed from the mNode CLI doesn't fails and gets completed successfullysfupgradecheck
command fails with thenetwork ports not allowed