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HCC error banner shows "One or more vCenter instances cannot be reached" due to vCenter memory usage

Last Updated:

Applies to

  • NetApp Hybrid Cloud Infrastructure (HCI)
  • NetApp Hybrid Cloud Control (HCC)
  • VMware vCenter Server connected to NetApp HCC


  • NetApp HCC displays an alert banner at the top of the page that reads "vCenter cannot be reached"
  • Examining compute nodes in HCC reports "Unable to retrieve information for the following cluster"
  • Some or all information about compute nodes is not available in NetApp HCC


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