HCC FW upgrade fails with "Not able to collect all upgrade related logs from Serial-Over-Lan output"
Applies to
- NetApp H410C
- Hybrid Cloud Control (HCC) upgrade
- Compute firmware (FW) bundle 2.76.x and 2.174.0
- Management services for Element software up to 2.19
Issue
- On HCC Compute Firmware page:
Upgrade error
- HCC upgrade logs:
"Not able to collect all upgrade related logs from Serial-Over-Lan output"
More logs in Additional Information - False positive as FW revisions are showing on latest version