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HCC showing "An unknown error occurred while communicating with management node"

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232
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Category:
management-services-for-element-software-and-netapp-hci
Specialty:
hci
Last Updated:

Applies to

  • Management node (mNode)
  • Management Services 2.1.371

Issue

  • The error showing as below after login HCC

An unknown error occurred while communicating with management node.Please contact your technical support engineer.

 
loginpage1.png
 
loginpage2.png
 
  • Some services logs showing as the following

Unable to authenticate request: The token is not yet valid 

WARNING | Unable to authenticate request: (JWTClaimsError('The token is not yet valid (nbf)',), 'The token is not yet valid, please ensure client system and auth-server clocks match.

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