Skip to main content
NetApp Knowledge Base

USB RTFI of HCI node fails with "No valid Solidfire image found"

Last Updated:

Applies to

This KB applies primarily to the HCI nodes types below:

  • HCI Compute Nodes
    • H410C
    • H610C
    • H615C
    • H300E/H500E/H700E (deprecated; now H410C)
  • HCI Flash Storage Node
    • H610S

Note, however, that the RTFI process also applies to these non-HCI nodes running Element Software:

  • SF Series Storage Nodes
    • SF3010/SF6010/SF9010 (legacy, EOA)
    • SF2405/SF4805/SF9605/SF19210/SF38410 (EOA)
  • FC Series Fibre Channel Nodes
    • FCN001 (EOA)
    • FC025 (EOA)
  • HCI Deployment Engine/Monitoring Agent


When performing a RTFI using a USB key, you received the error:

No valid Solidfire image found


Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.