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USB RTFI of HCI node fails with "No valid Solidfire image found"

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netapp-hci
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Applies to

This KB applies primarily to the HCI nodes types below:

  • HCI Compute Nodes
    • H410C
    • H610C
    • H615C
    • H300E/H500E/H700E (deprecated; now H410C)
  • HCI Flash Storage Node
    • H610S

Note, however, that the RTFI process also applies to these non-HCI nodes running Element Software:

  • SF Series Storage Nodes
    • SF3010/SF6010/SF9010 (legacy, EOA)
    • SF2405/SF4805/SF9605/SF19210/SF38410 (EOA)
  • FC Series Fibre Channel Nodes
    • FCN001 (EOA)
    • FC025 (EOA)
  • HCI Deployment Engine/Monitoring Agent

Issue

When performing a RTFI using a USB key, you received the error:

No valid Solidfire image found

 

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