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HCI compute host crashed with CATERR and Uncorrectable CPU error

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h-series
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hci
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Applies to

NetApp H615C

Issue

  • From the BMC's SEL Log:
MCERR | Processor | Uncorrectable Error - Machine Check Error: Bank #/CPU #/Core # - Asserted
Additional MCE Error | OEM Record C2 | ManufacturerID:000315, Extra Information : 9 MSCOD:0004 MCACIDL0406
[Critical] [CATERR] [Processor]   IERR - Asserted
[Critical] [CATERR] [Processor]   IERR – Asserted
  • Purple screen:
VMware ESXi 6.5.0 [Releasebuild-xxxxxxxx x86_64]
PCPU ## locked up. Fiailed to ack TLB invalidate  (total of # locked up, PCPU(s): ##).

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