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AIQUM upgrade got stuck at "setting up the ISO" from maintenance console

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Applies to

  • AIQUM
  • OVA Appliance (Debian-based)

Issue

The upgrade of the ActiveIQ Unified Manager (AIQUM)  on a Debian-based VM was attempted via the maintenance console. The upgrade process became stuck at the 'Setting up ISO' , with no visible progress in the UI and no upgrade logs initially generated. 

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