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Applies to

  • End Users and Partners

Answer

Customer needs to trigger manual weekly log command

Command for C- Mode: autosupport invoke -node name -type all -message <WEEKLY_LOG>

Post the weekly logs are triggered from the system, autosupport status will change to Receiving from Not Receiving.

If the autosupport status does not change to Receiving post the manual weekly log triggered, customer need to create a technical case from support site and attach the output of the weekly logs for further investigation by technical support engineer.