Skip to main content
NetApp Knowledge Base

BlueXP Ransomware Protection page returns error "Something went wrong"

  1. Last updated
  2. Save as PDF
Views:
328
Visibility:
Public
Votes:
0
Category:
netapp_console
Specialty:
ds_rp
Last Updated:

Applies to

  • NetApp Console
  • On-premises Connector

Issue

When accessing Protection > Ransomware protection page in NetApp Console, error below is returned:
 
Something went wrong. NetApp Console is preparing the Connector. Please wait a few minutes

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.