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Windows AU install for Data Infrastructure Insights fails with Error 2738

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Category:
data-infrastructure-insights
Specialty:
ds_dii
Last Updated:

Applies to

  • Data Infrastructure Insights (DII)
  • Windows Acquisition Unit (AU)

Issue

  • Attempting to install the Windows AU software immediately fails with Error 2738
  • Reviewing the MSI log shows: Error 2738 Could not access VBScript run time for custom action

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