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Unable to log in to Data Infrastructure Insights after deleting duplicate BlueXP user

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data-infrastructure-insights
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ds_dii
Last Updated:

Applies to

  • NetApp BlueXP
  • NetApp Data Infrastructure Insights (DII) (formerly Cloud Insights)
  • Deleting duplicate BlueXP user

Issue

When logging in to DII, the following messages appear.

We encountered a problem accessing your Cloud Insights site.
Please try again later.
Please contact NetApp customer support or visit the NetApp support site for more information.
ym_login_CI_error.png

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