Skip to main content
NetApp Knowledge Base

Unable to log in to DII with invalid request error due to an expired client secret

  1. Last updated
  2. Save as PDF
Views:
8
Visibility:
Public
Votes:
0
Category:
data-infrastructure-insights
Specialty:
ds_dii
Last Updated:

Applies to

  • Data Infrastructure Insights (DII)
  • Federated authentication (Single Sign-On)
  • OpenID Connect (OIDC) with Microsoft Entra ID as Identity Provider (IdP)
  • Environments without a NetApp Console agent

Issue

  • Unable to log in to DII webUI with error:
Data Infrastructure Insights
We are unable to process your request at this time.
Authentication failed: invalid request
We are having trouble logging you in. Please try again after sometime.
Please contact NetApp customer support or visit the NetApp support site for more information.
clipboard_b266ff03-5abe-498a-b912-3d6195126f76.png
  • The client secret configured in Microsoft Entra ID had expired.

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.