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Unable to Log In to NetApp Cloud Insights Due to Expired Azure Application Secret Key

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Category:
data-infrastructure-insights
Specialty:
cloud
Last Updated:

Applies to

  • Data Infrastructure Insights (DII)
  • NetApp BlueXP Console
  • Tenants using Azure AD for authentication

Issue

Users are unable to log into NetApp Data Infrastructure Insights or the BlueXP Console. The following errors are observed:

  • DII login error:
    We are unable to process your request at this time. Authentication failed: authorization request not found

  • NetApp Console login error:
    Invalid_request: failed to obtain access token

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