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ONTAP collectors fail intermittently in DII as stream closed before poll completion

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data-infrastructure-insights
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Applies to

  • Data Infrastructure Insights (DII)
  • ONTAP ZAPI collectors

Issue

  • ONTAP Data collectors fails intermittently in DII
  • GUI Error:  WARNING: Collector Failed
  • There is no pattern as failures are seen for multiple ONTAP clusters randomly and one or more times a day
  • Error in acq.log:

    [Internal error] - Failed to record response to request: ems-message-get-iter||<query><ems-message-info><severity>informational,error,alert,emergency,notice</severity><time>1763530031..1763530211</time></ems-message-info></query>| ([Device name ]: Failed to record response to request: ems-message-get-iter||<query><ems-message-info><severity>informational,error,alert,emergency,notice</severity><time>1763530031..1763530211</time></ems-message-info></query>|)
    com.onaro.sanscreen.acquisition.framework.datasource.DataSourceErrorException: Failed to record response to request: ems-message-get-iter||<query><ems-message-info><severity>informational,error,alert,emergency,notice</severity><time>1763530031..1763530211</time></ems-message-info></query>|
    at com.onaro.sanscreen.acquisition.framework.datasource.DataSourceErrorException.createWithoutEnhanced(DataSourceErrorException.java:81) ~[au.jar:1.815.0]
    at com.onaro.sanscreen.acquisition.util.stream.StreamClient.execute(StreamClient.java:144) ~[netapp_ontap.jar2016594582378653797.jar:?]
    ...
    ...
    Caused by: java.io.IOException: Stream Closed

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