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Data Infrastructure Insights (DII) Log Queries Show No Results

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Applies to

  • NetApp Data Infrastructure Insights (DII)
  • NetApp Cloud Insights SaaS (AWS)
  • Environments with recent cluster or database migrations

Issue

Log queries in Data Infrastructure Insights (DII) do not display any entries or results,
  • Even after removing all filters and setting the time range to 30 days.
  • Metric queries display data normally for the same collectors, but log queries return no data.
  • The Acquisition Unit hosting the log collector is in a healthy (green) state.

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