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Data Collector Status Error When Connecting to FPolicy Server in ONTAP Cluster

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Applies to

  • ONTAP 9.16.1P2 (Cluster Mode)
  • Workload Security Agent
  • SVMs using FPolicy 

Issue

Data Collector Status Error occurs when connecting to the FPolicy server for SVM audit services. The collector fails to poll successfully and reports errors such as:

Error: connection in error state. service name audit. failed to configure fpolicy on SVM. Future timed out after [60 Seconds]
after restart in DII error : failed to determine ONTAP type for [hostname: 172.X.X.X, subDatasourceName: svm_NAS]. Connection error to Storage System, 172.X.X.X: Connection timed out

Log Output:

2026-03-06T08:49:55,146 [WARN] [prod] [0414c8c5-4795-415c-adde-60842c89aebe] [93f0eb51-5ec0-4c9b-8cfc-f67941e0e7d0] [SVM_ID - 93f0eb51-5ec0-4c9b-8cfc-f67941e0e7d0] [] [datasource-AuditManager] - Received error in configuring fpolicy. Reason: External fpolicy server terminated., retriable: false
2026-03-06T08:49:55,146 [ERROR] [prod] [0414c8c5-4795-415c-adde-60842c89aebe] [93f0eb51-5ec0-4c9b-8cfc-f67941e0e7d0] [SVM_ID - 93f0eb51-5ec0-4c9b-8cfc-f67941e0e7d0] [] [datasource-AuditManager] - Fpolicy configuration has a non-retriable error. Stopping the file screen worker and marking audit service as failure.
2026-03-06T08:49:55,146 [ERROR] [prod] [0414c8c5-4795-415c-adde-60842c89aebe] [93f0eb51-5ec0-4c9b-8cfc-f67941e0e7d0] [SVM_ID - 93f0eb51-5ec0-4c9b-8cfc-f67941e0e7d0] [] [datasource-AppManager] - Service audit failed with reason: External fpolicy server terminated.

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