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DII page load fails from NetApp Console with API error

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Category:
data-infrastructure-insights
Specialty:
ds_dii
Last Updated:

Applies to

  • Data Infrastructure Insights (DII)
  • NetApp Console (NetApp Console)

Issue

When opening the Data Infrastructure Insights (DII) tile from NetApp Console (NetApp Console), the page fails to load and the following error is displayed:

Failed to load page due to API error. Try again in a few minutes.
There has been an error loading Console data. If the error continues, contact NetApp support for assistance and mention error code "init:org-tags".

The error appears immediately on opening the DII page in NetApp Console. Reloading the page or signing in again after clearing browser cache does not clear the condition.

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