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Data Infrastructure Insights Workload Security data collector fails with "Error Code: AGENT008"

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Applies to

  • Data Infrastructure Insights (DII) (formerly Cloud Insights)
  • Data Infrastructure Insights (DII) (formerly Cloud Insights)  Workload Security
  • Cloud Secure Agent
  • Data collector

Issue

  • Data Infrastructure Insights  Workload Security data collectors assigned to a specific agent are failing with the following error in the UI:
Failed to determine the health of the collector within 2 retries, try restarting the collector again(Error Code: AGENT008)
  • Agent.log:
575 [ERROR] [prod] [xxxxx-xxx-xxxx-xxxxx-xxxxxxx] [xxxxx-xxx-xxxx-xxxxx-xxxxxxx] [agent-AgentDataSourceStateManagerActor] - Failed to get state of xxxxx-xxx-xxxx-xxxxx-xxxxxxx, reason: Tcp command [Connect(localhost/<unresolved>:35024,None,List(),Some(10 seconds),true)] failed because of java.net.ConnectException: Connection refused
 

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