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DII FSx collector fails with "General Error" message when using a custom user, even though collector test feature shows as successful

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data-infrastructure-insights
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ds_dii
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Applies to

  • Data Infrastructure Insights (DII)
  • FSx for NetApp ONTAP data collector

Issue

  • FSx for NetApp ONTAP data collector is configured in DII with a custom user
  • The custom user is confirmed to have the "fsxadmin" role
  • The test feature shows a successful/green result
  • Inventory collections still fail with error "General Error"
  • Collections succeed if the "fsxadmin" user is used

 

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