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DII EMS Log Collection Gaps for Single Cluster – RPC Connection Error

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Applies to

  • NetApp ONTAP 9.16.1P8 (Cluster-Mode)
  • Data Infrastructure Insights (DII)

Issue

Intermittent gaps were observed in EMS log collection from the DC1H205 cluster into Data Infrastructure Insights (DII). Other nodes in the cluster continued reporting without issue.

The following log errors were observed during the affected period:

Cluster_name [Error retrieving data] - system-get-node-info-iter failed: RPC: Couldn't make connection [from mgwd on node "node_name" (VSID:-1) to mgwd at 10.x.x.x][Device name 19.x.x.x: system-get-node-info-iter]: system-get-node-info-iter failed: RPC: Couldn't make connection [from mgwd on node "node_name" (VSID:-1) to mgwd at 10.x.x.x]com.onaro.sanscreen.acquisition.framework.datasource.DataSourceErrorException: system-get-node-info-iter failed: RPC: Couldn't make connection [from mgwd on node "node_name" (VSID:-1) to mgwd at 10.x.x.x]

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