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BlueXP shows "Something went wrong. BlueXP is preparing the Connector"

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Applies to

  • NetApp Console
  • Cloud Volumes ONTAP (CVO)
  • Cloud Backup Service (CBS) tabs
  • Cloud Data Sense (CDS) tabs

Issue

When browsing to Governance > Classification > Compliance or Protection > Backup & Recovery > Volumes/Restore/Job Monitoring tab in NetApp Console, error appears:

Something went wrong. NetApp Console is preparing the Connector. Please wait a few minutes

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