Skip to main content
NetApp Knowledge Base

After installing third party softwares on SWS agent, SWS agent service could not be running

  1. Last updated
  2. Save as PDF
Views:
42
Visibility:
Public
Votes:
1
Category:
data-infrastructure-insights
Specialty:
om
Last Updated:

Applies to

  • Data Infrastructure Insights (DII)
  • Storage Workload Security (SWS)

Issue

  • After installing a third party softwares on SWS agent, SWS agent service goes down and could not be changed to running.
  • sudo systemctl status cloudsecure-agent.service shows the following error:

systemd[1]: cloudsecure-agent.service: Service RestartSec=15s expired
systemd[1]: cloudsecure-agent.service: Scheduled restart job
systemd[1]: Stopped Cloud Secure Agent Daemon Service.
systemd[1]: cloudsecure-agent.service: Start request repeated too quickly.
systemd[1]: cloudsecure-agent.service: Failed with result 'exit-code'.
systemd[1]: Failed to start Cloud Secure Agent Daemon Service.

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.