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Classification darksite upgrade from 1.39 to 1.41 gets stuck on pending status

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Applies to

  • NetApp Console Classification (also known as DataSense)
  • Darksite deployment

Issue

  • Unable to perform upgrade of NetApp Console Classification on darksite mode from 1.39 to 1.41 as the start_darksite_upgrade.sh script gets stuck on below:
    Upgrade state is PENDING, waiting for completion
  • The container datasense_celery_upgrade_scheduler on the classification VM gets destroyed and recreated on a loop with error below seen:
    PermissionError: [Errno 13] Permission denied: '/opt/netapp/audit_logs'
  • Local unix user account datasense exists with the right UID/GID :
    # cat /etc/passwd | grep datasense
    datasense:x:4321:4321::/opt/netapp:/usr/bin/bash

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