Skip to main content
NetApp Knowledge Base

The AWS keys for the user who created this working environment are invalid

Views:
575
Visibility:
Public
Votes:
0
Category:
netapp_console
Specialty:
ds_cvo
Last Updated:

Applies to

  • NetApp Console Connector
  • Amazon Web Services (AWS)
  • Identity Access Management (IAM)

Issue

  • SaaS services such as Backup and Recovery and NetApp Console copy and sync are no longer manageable from the NetApp Console SaaS UI
  • Working environments are in Failed status displaying the following error:
Unable to calculate working environment status. The AWS keys for the user who created this working environment are invalid. The keys were either reset in NetApp Console because the server was restored from a backup, or the keys were removed from the AWS account. Update the user account in NetApp Console by specifying
valid AWS keys.

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.