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CVO support registration fails preventing upgrade using BlueXP UI

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Category:
netapp_console
Specialty:
ds_cvo
Last Updated:

Applies to

  • NetApp Console
  • Cloud Volumes ONTAP (CVO)
  • NSS

Issue

  • NetApp Console prompts for CVO support registration before attempting the upgrade process and registration fails with error below seen in NetApp Console timeline:
Error:{"error":"credentials error","message":"Operation failed, Please update yours NSS credentials"}
  • CVO upgrade fails and afterwards node is rebooted.

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