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CVO shut down few days after it was discovered on a connector in different BlueXP account

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Applies to

  • NetApp Console
  • Cloud Volumes ONTAP (CVO)
  • Capacity-Based BYOL systems

Issue

CVO shut down few days after it was discovered on a connector in different NetApp Console account. Renew License action is not triggering on the connector.
 
Error seen in EMS logs :
2/3/2025 00:00:00  CVO-02 EMERGENCY   license.subscription.enforcement: Your Cloud ONTAP instance has been shut down because your subscription has expired. If you renew your subscription you will be able to restart this instance. Your subscription expired on 01/30/2025.

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