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The CVO status shows as degraded on BlueXP and mailbox disk issue is detected

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Category:
cloud-volumes-ontap-cvo
Specialty:
netapp_console
Last Updated:

Applies to

  • Cloud Volume ONTAP(CVO)
  • Amazon Web Service

Issue

  • Alert from Active IQ Unified Manager:

Takeover of node Node-02 by node Node-01 is not possible.

1 disk has failed. Failed disk is NET-3.1 (init failed).

  • Event log message:

「monitor.globalStatus.critical: Controller failover of Node-01 is not possible: Mailbox disks are not healthy. 」

  • Command show:
::> storage failover show
  Takeover
Node           Partner        Possible State Description
-------------- -------------- -------- -------------------------------------
Node-01 Node-02 false    Connected to Node-02,
   Takeover is not possible: Mailbox
   disks are not healthy
Node-02 Node-01 false    Connected to Node-01,
   Takeover is not possible: Mailbox
   disks are not healthy
   
  • BlueXP timeline:    

Recover failed Disk   BlueXP   Node-BLUEXP  Cluster  System  Failed

Error:{ "error": { "message": "Quiet mode is applicable only when forcing the disk to become spare. Use parameter \"-spare\" with \"-quiet\".", "code": "720968" } }

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