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Extra CVO charge occurs despite having capacity license after changing license package

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Applies to

  • Cloud Volumes ONTAP (CVO)
  • BYOL（Bring your own License） Capacity License
  • Changing a license package from Professional to Eessential

Issue

  1. The CVO is licensed with a Professional BYOL Capacity license.
  2. An Essentials BYOL Capacity license is installed in the Digital Wallet because the Professional BYOL Capacity license is expiring.
  3. The Essentials license is associated with the CVO.
  4. An extra CVO PAYGO (Pay-as-you-go) charge occurs after the Professional BYOL license expires.

Cause

The charge method needs to be changed when changing the license package (Professional, Essentials, etc.)

Solution

Please change the charge method. Refer to the Change Charging Methods.

Partner Notes

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Additional Information

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Internal Notes

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