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Cloud Volumes ONTAP Azure - ONTAP could not get a list of objects from the object store

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cloud-volumes-ontap-cvo
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ds_cvo
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Applies to

  • Cloud Volumes ONTAP (CVO)
  • Microsoft  Azure

Issue

CVO is down or stuck in a boot loop with error message and can be seen from Azure CVO HA VM serial console:
 
[pha.obj.scanFailure:error]: ONTAP could not get a list of objects from the object store, "object_store", 
at "rootsaxxxx.blob.core.windows.net", using IP address "10.x.x.x with error: The specified resource does not exist.
or
[pha.obj.scanFailure:error]: ONTAP could not get a list of objects from the object store, "object_store0",
at "rootsxxxxx.blob.core.windows.net", using IP address "10.x.x.x" with error: Socket timeout.
and/or
Pageblob object store is NOT found
[config.noPartnerDisks:error]: No disks were detected for the partner; this node cannot perform takeover correctly.
and/or
fm_run0: no local disks found & OFW channel is not up

  

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