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Classification :  LDAP Authentication Fails when switching form LDAP to LDAPS

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Applies to

  • NetApp Console
  • NetApp BlueXP Console / DataSense (Classification)
  • Environments integrating with Microsoft Active Directory (AD) using LDAP/LDAPS

Issue

When attempting to update the classification server configuration from LDAP to LDAPS for secure authentication with Active Directory, the following error is encountered:

Log Output:

connection_error": "{'desc':'Strong(er) authentication required','info':'00002028:LdapErr:DSID-0C090284,comment:The server requires binds to turn on integrity checking if SSL\\\\\\\\TLS are not already active on the connection,data 0,v2580'}","connection_ok": false,"domain_name": "xxxxx.local","ldap_server_port": 636,"use_ssl": true,"username": "adm_gsenyuz1","server_ips": [  "XX.XX.XX.XX",  "XX.XX.XX.XX",  "XX.XX.XX.XX"]

User Symptom:Could not connect to server LDAP/LDAPS; authentication fails.

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