Skip to main content
NetApp Knowledge Base

CVO HA on GCP degraded takeover is not possible: mailbox disks not healthy

  1. Last updated
  2. Save as PDF
Views:
135
Visibility:
Public
Votes:
0
Category:
cloud-volumes-ontap-cvo
Specialty:
ds_cvo
Last Updated:

Applies to

  • Cloud Volumes ONTAP (CVO)
  • Google Cloud Platform (GCP)
  • GCP Mediator

Issue

  • BlueXP canvas shows the CVO HA pair on GCP cluster status as degraded.
  • storage failover show -field reason command returns the output below:

::> storage failover show -fields reason
node reason
-------------------- -------------------------------
node-01 "Mailbox disks are not healthy"
node-02 "Mailbox disks are not healthy"

  • Both CVO nodes are unable to see the GCP Mediator VM mailbox disks:

::> storage failover show -fields local-mailbox-disks,partner-mailbox-disks
node local-mailbox-disks partner-mailbox-disks
-------------------- ------------------- ---------------------
node-01 NET-3.1, NET-2.1 NET-3.2, NET-2.2
node-02 NET-3.2, NET-2.2 NET-3.1, NET-2.1

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.