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CVO-HA Deployment in AWS Fails with could not find object store

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Applies to

AWS Cloud Volumes ONTAP (CVO)

Issue

Attempts to deploy a CVO-HA environment in AWS via NetApp Console/Cloud Manager fail at the “CreateAwsHaWorkingEnvironment” step with the error:

Operation CreateObjectstoreConfig: S3Bucket failed with error Cannot verify availability of the object store from node <node-name>. Reason: Connection timeout.

Cause

The AWS route table associated with the subnets used by the CVO-HA deployment was missing required entries to allow traffic from the ONTAP nodes to reach the S3 object store endpoint

Solution

  • Add the necessary route table entries in AWS to ensure that the ONTAP nodes have network connectivity to the S3 service endpoint. This typically involves:
    • Adding a route to the AWS S3 endpoint (via VPC endpoint) in the route table(s) used by the ONTAP nodes.
  • Once the correct routing is in place, re-attempt the CVO-HA deployment.

Partner Notes

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Additional Information

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Internal Notes

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