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Azure Storage Mover Fails to Mount Certain SMB Shares from CVO

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cloud-volumes-ontap-cvo
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cloud
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Applies to

  • Cloud Volumes ONTAP (CVO)
  • Azure Storage Mover (Linux agent)
  • Micrsoft Azure

Issue

  • When attempting to mirror specific SMB shares from Cloud Volumes ONTAP (CVO) to Azure Files using Azure Storage Mover, the mount operation fails for some shares but succeeds for others.
  • The failed shares are configured similarly to the working ones (same FlexVol type, NTFS security, and SVM).
  • Error message from Storage Mover Linux agent:
MountJobShare(//net-cifs-p01.saas.local/SAAS_SFTP) failed: filer.Mount() failed: SMB mount failed (mount -t cifs //net-cifs-p01.saas.local/SAAS_SFTP ...): exit status 32 [mount.cifs kernel mount options: ... ; mount error(4): Interrupted system call; Refer to the mount.cifs(8) manual page ...]
  • Additional ONTAP EMS logs:
Nblade_cifsShrConnectFailed_1:error: params: {'errorDescription':'No such object','errorCode':'2','shareName':'<SHARE_NAME>', ...}

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