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Tiering license unable to renew due to out of date connector

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Applies to

BlueXP
Connector

Issue

Received error message:
 
Message: license.term.enforcement: Data tiering has been stopped because of one of these issues: Your Tiering license has expired. You are managing more tiered data than allowed by your license. Connectivity has been lost between the cluster and BlueXP Connector.Verify cluster connectivity in the BlueXP Canvas or Tiering Clusters dashboard. For licensing, in BlueXP, go to All Governance > Digital Wallet > Data Services Licenses to view the status and update your Tiering license.

Description: This message occurs when your feature license has expired. The feature might no longer function.

Corrective Action: Contact your sales representative to have your feature license reactivated.

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