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Cloud Sync job fails with reason ECONNREFUSED connection refused

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Applies to

  • NetApp Console
  • NetApp Cloud Sync

Issue

  • Cloud Sync Scan is getting failed at the source with reason “ECONNREFUSED: connection refused“.

Cloud Sync job fails with reason ECONNREFUSED connection refused

  • The data broker logs shows the following errors.

[2023-10-07T10:50:37.504] [ERROR] [MASTER] [0] [36354] Failed to receive messages from queue https://sqs.EMEA-west-1.amazonaws.com/167347112540/COMMANDS_prod_830f500b-2711-449a-b2cc-d3e127700736 Error: connect ECONNREFUSED 3.249.242.63:443

Cause

Unknown

Solution

Resync by clicking the 3 vertical dots on your NetApp Console screen and click "Sync now" option.

Cloud Sync job fails with reason ECONNREFUSED connection refused

Note: As the error is temporary, this can be fixed by resync.

Partner Notes

partnerNotes_text
 

Additional Information

N/A

Internal Notes

N/A

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