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Unable to list destination SVM while setting up NetApp console replication

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cloud-manager
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Applies to

  • NetApp Console
  • AWS Fsx for ONTAP
  • On-premises ONTAP
  • NetApp Console Replication

Issue

When attempting to initiate replication via NetApp Console , the destination SVM of FSx ONTAP is not listed, and SnapMirror relationships cannot be created via the UI.
It throws an error Failed to fetch target volumes : No connectivity to the requested Fsx working environment.
 
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Error seen in debug-api.log of NetApp agent :
 
2025-11-04 12:43:42,815 UTC DEBUG [Svm List                      ] [xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx] [xxxxxxxxxx   ] [xxxxx.xxxxx@xxxxxx.xxx] (simplicator-akka.actor.default-dispatcher-404) [ontap:109] ONTAP call to GET xxx.xxx.xx.xx/api/cluster QueryParams:(fields=version) took 0

>>>> Request >>>>
<<<< Failure <<<<
connection timed out: /xxx.xxx.xx.xx:443

2025-11-04 12:45:21,370 UTC DEBUG [Svm List                      ] [xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx] [xxxxxxxxxx   ] [pii_encrypt/xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx] (qtp1784549750-1206)
>>>> Request >>>>
GET /fsx/working-environments/fs-xxxxxxxxxxxxxxxx/svms HTTP/1.1
<<<< Response <<<<
HTTP/1.1 408 Request Timeout
Connection: close
{"message":"No connectivity to the requested Fsx working environment","failureReason":"no_connectivity","causeMessage":"ExceptionWithFailureReason: No connectivity to the requested Fsx working environment"}

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