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Netapp Console Backup and Recovery "Failed to fetch files" during single file restore

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24
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Category:
cloud-backup-service
Specialty:
netapp_console
Last Updated:

Applies to

  • NetApp Console(former BlueXP)
  • Backup and Recovery
  • Single file restore

Issue

  • during single file restore the the Netapp Console UI shows an error in the bottom:
failedtofetchfiles.png
  • However  single file restore eventually shows the files a short time after

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