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File restore from cloud snapshot fails on quiesced MCC volumes

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Applies to

  • NetApp Backup & Recovery
  • MetroCluster (MCC)
  • File/Volume restore from Cloud Snapshot

Issue

  • Users are unable to perform file restore operations from cloud snapshots in NetApp Backup & Recovery for volumes that have been deleted or whose backup relationships are paused/quiesced.
  • Attempts to browse or restore from these snapshots fail with the error:
    Error: Cannot set properties of undefined (setting 'objectStoreName')
  • Log output examples:
    [ERROR] Failed to get backed up volume information. Requested volume information not found.
    Received error status: 404 and error message: Failed to get backed up volume information. Requested volume information not found

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