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BlueXP - "Restore File or Folder" fails with "no connectivity" error

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Applies to

  • BlueXP backup and recovery
  • Amazon S3
  • Onprem FAS

Issue

  • BlueXP backup Onprem FAS to AWS S3 and restore volume has no problem but "Restore File or Folder" operation failed with "no connectivity" error as below:
Backupandrestore.png
  • The Timeline outputs the below error of the Action: Start file explore V3
Error:Timed out while waiting for the ADC Container mount directory volume to be Ready

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