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BlueXP OnPrem Connector is marked as down

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Category:
cloud-backup-service
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ds_cbs
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Applies to

  • BlueXP Cloud Backup Services
  • OnPrem Connector running on RHEL 9.6

Issue

  • BlueXP shows the connector as Down or inactive
  • not all services show up, when checking podman ps 
[root@Con01]# podman ps
CONTAINER ID  IMAGE                                                    CREATED  STATUS       PORTS  Name                    
d652ea517735  cloudmanager_traefik:production-f40d46d-42-S             32 hours Up 32 hours  0.0.0. cloudmanager_traefik
93cd1e64dc80  cloudmanager_static-file-server:production-5db20f5-126-S 32 hours Up 32 hours  80/tcp cloudmanager_static***
6d9784e999df  cloudmanager_credentials:07ff82b-103-S                   32 hours Up 32 hours  127.0. cloudmanager_creden***
463cc5d4f41a  cloudmanager_credentials_v3:production-126210e-17        32 hours Up 32 hours         cloudmanager_creden***
145511022e41  cloudmanager_vault-controller:production-e80cc10-14      32 hours Up 32 hours         cloudmanager_vault-***
 
 
[root@Con01]# podman --version
podman version 5.4.0
 
[root@Con01]# cat /etc/redhat-release
Red Hat Enterprise Linux release 9.6 (Plow)
 
  • Restart does not recover any services

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