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BlueXP Files or Folder Restore fails with error Failed to fetch files

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Category:
cloud-manager
Specialty:
ds_cbs
Last Updated:

Applies to

  • Cloud Backup and recovey Service (CBS)

Issue

While attempting a restore, after selecting source, at the select items step an error is displayed and no file list is generated.
 
The error below is displayed on screen.
Failed to fetch files

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