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BlueXP - Browse and restore fails with "no connectivity" error

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Category:
cloud-backup-service
Specialty:
ds_cbs
Last Updated:

Applies to

  • BlueXP
  • Folder Restore
  • Singel File Restore
  • StorageGRID

Issue

  • CBS is unable to restore files and gets a mounting timeout error:

'Failed to start file explore. Timed out while waiting for the ADC Container mount directory volume to be Ready'

  • ADC has this DNS failure:

Invalid DNS Label found in URI host. retError: VALIDATION

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