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Backup and recovery page in BlueXP does not load volume list and throws error: "Failed to fetch working environment. The ONTAP version is invalid in the selected working environment."

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Category:
netapp_console
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netapp_console_platform
Last Updated:

Applies to

BlueXP 3.9.28 (and older)

Issue

When clicking the "Enable" button for the Backup and recovery service on a working environment in BlueXP:

Backup and recovery service on a working environment in BlueXP

The Backup and recovery page does not list the volumes and throws an error:

Failed to fetch working environment. The ONTAP version is invalid in the selected working environment.
Please contact support.

The ONTAP version is invalid in the selected working environment

 

 

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