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Incorrect Cloud Backup License Capacity Displayed in BlueXP Digital Wallet

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licensing_and_subscription
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Applies to

  • NetApp BlueXP
  • BlueXP Cloud Backup & Recovery
  • BlueXP Digital Wallet
  • NetApp Support Site

Issue

  • After purhasing a 1400TB BlueXP Backup & Recovery license , the Digital Wallet continued to display exisitng 1000TB of licensed capacity instead of the expected 1400TB. The license expiry date was extended, but the increased capacity was not reflected.
  • Unable to obtain the 1400 TB license from Systems > Software Licenses in NetApp Support Site

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