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Can NSS account registered with BlueXP be changed to account with different domain

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Applies to

  • NetApp BlueXP
  • NetApp Support Site (NSS) account
  • Register NSS account of the vendor that outsourced maintenance then delete existing NSS account

Answer

  • Yes, NSS account of the vendor that outsourced maintenance can be registered with BlueXP even if the email domain of the account is different.
  • After the registration, existing NSS account can be deleted from BlueXP.
Note:
  • The NSS account trying to register with BlueXP must be customer-level account, not partner-level. 
  • NSS account-level can be confirmed as Access Level in My Profile from NetApp Support Site.

Additional Information

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.