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NetApp Knowledge Base

Why is the digital wallet not updating the license after purchase or renewal?

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62
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Public
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0
Category:
cloud-volumes-ontap-cvo
Specialty:
netapp_console
Last Updated:

Applies to

  • Digital Wallet(DW)
  • BlueXP(BXP)
  • Connector
  • Cloud Volume ONTAP(CVO)

Answer

Normally, the license is updated to digital wallet automatically, but there are several potential causes for the update failure:
Note: The licensee can be added to the digital wallet manually if it can't update automatically
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