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Unable to open FSx for ONTAP System Manager due to insufficient permissions

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Applies to

  • Amazon FSx for NetApp ONTAP
  • NetApp BlueXP

Issue

  • Attempting to open FSx for ONTAP System Manager from BlueXP fails with error:

Failed to proxy. Failed to handle incoming request.

clipboard_e21ab1f99f0acca2c35a5d62597d2c699.png

  • server.log on the connector shows errors:

ERROR [Working Environment Summary   ] [6okU4zdm] [             ] [System         ] (simplicator-akka.actor.default-dispatcher-41573) [SimplicatorServerActor:284] ******************** Simplicator request to  http://localhost:8080/AwsProtocol/describeEfsDetails?region=me-south-1 failed: User: <IAM_role> is not authorized to perform: elasticfilesystem:DescribeFileSystems on the specified resource (Service: AmazonElasticFileSystem; Status Code: 403; Error Code: AccessDeniedException; Request ID: <REQUEST_ID>; Proxy: null)
com.amazonaws.services.elasticfilesystem.model.AmazonElasticFileSystemException: User: <IAM_role> is not authorized to perform: elasticfilesystem:DescribeFileSystems on the specified resource (Service: AmazonElasticFileSystem; Status Code: 403; Error Code: AccessDeniedException; Request ID: <REQUEST_ID>; Proxy: null)

ERROR [Status                        ] [<ID>] [55a9AWP4pd   ] [<USER_NAME>    ] (oncloud-akka.actor.default-dispatcher-18) [GeneralExceptionMapper:42] Could not find working environment with id fs-<FSxID>
com.netapp.oncloud.common.exception.ResourceNotFoundException: Could not find working environment with id fs-<FSxID>

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