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Unable to create support case from NetApp Console with NSS credentials error

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Category:
cloud-manager
Specialty:
netapp_console
Last Updated:

Applies to

  • NetApp Console
  • Case Management

Issue

Unable to create or view support cases from NetApp Console with below error though NSS account is active:
Operation failed, Please update your NSS credentials
Unable to create support case from BlueXP with NSS credentials error
 
NSS account status :
Unable to create support case from BlueXP with NSS credentials error

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