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Unable to convert node-based BYOL license if another CVO has node-based PAYGO license

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125
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Public
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Category:
cloud-manager
Specialty:
netapp_console
Last Updated:

Applies to

  • BlueXP
  • Cloud Volumes ONTAP (CVO)
  • There are CVO with Node-based BYOL license and CVO with Node-based PAYGO license

Issue

  • Attempting to configure a new subscription associated with a private offer via Marketplace subscriptions tab on Digital Wallet
    fails with error:

Could not configure cloud accounts
Cannot read properties of undefined (reading 'filter')

Unable to convert node-based BYOL license if another CVO has node-based PAYGO license

  • Attempting to change Marketplace Subscription on Configure Subscription via Account credentials tab on Credentials fails with error: 

Failed to associate subscription
Could Not update subscription to account id <ACCOUNT> of provider aws since new subscription <SUBSCRIPTION> not supporting ByNode cvos

Failed to associate subscription

Unable to convert node-based BYOL license if another CVO has node-based PAYGO license

  • Unable to click pencil icon in Charging Method raw in Overview tab for the CVO with Node-based BYOL license due to error:

Some server issues were detected in the process. Try again later or contact your administrator.

Some server issues were detected in the process

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